Matters of Business
Matters of Business is the podcast where academic research meets the real world of business.
Brought to you by the College of Business at Florida Atlantic University, each episode we sit down with FAU faculty, researchers, and industry leaders to go deeper than the headlines.
Whether we're unpacking consumer behavior, supply chains, economic trends, or what it means to pursue an executive education, this is your guide to navigating today's fast-moving business landscape, right here in South Florida.
Matters of Business
Checking In on AI: What South Florida's Hospitality Industry Needs to Know Now
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Recorded 4.10.26
South Florida's hospitality industry is booming, but with labor costs up, margins thinning, and operators being told AI is the answer, the question is where to actually start.
In this episode, we sit down with Dr. Anil Bilgihan, professor of marketing and hospitality management at FAU's College of Business, to break down what AI is actually delivering for hotels and restaurants right now — and what it means for the workforce and the jobs most at risk.
If you're a South Florida operator who hasn't started thinking seriously about AI, this one's for you.